Case study — Ekkie
Agentic AI workflow for MSP ticket resolution
Built a ticket-resolution agent for Ekkie, a Dutch managed service provider, that nearly doubled their resolution rate by handling routine tickets end-to-end.
Selected work
Our top 3 projects for every area we work in.
Production AI, full-stack web and automation, delivered for real clients and shipped to production.
Built a ticket-resolution agent for Ekkie, a Dutch managed service provider, that nearly doubled their resolution rate by handling routine tickets end-to-end.
A notes and messaging suite designed and deployed entirely on the client's own infrastructure, no third-party lock-in.
A rental-market listing tracker and auto-applier for the Netherlands, built to give students a fighting chance in a brutal market.
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